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While modern control systems have evolved in terms of processing power and connectivity, many still suffer from poor usability and outdated interface design. They are often built with a strong focus on hardware capabilities or legacy integration, but not enough attention is paid to the operator experience.

This lack of user-centered design introduces several challenges. Systems may require extensive training for engineers and operators to use effectively, which delays onboarding and increases dependency on a small group of experienced personnel. The interface logic can be unintuitive, making routine diagnostics or configuration tasks time-consuming and error-prone.

Furthermore, inconsistent or unclear feedback from the system can lead to misinterpretation of operational states, increasing the likelihood of human error—potentially resulting in unplanned downtime, process inefficiencies, or safety risks. In complex environments where speed, precision, and reliability are essential, a poorly designed control interface becomes a hidden cost that compounds over time.

These issues are especially problematic in industries where flexibility, scalability, and real-time decision-making are critical, yet the tools in place fail to support those demands in a user-friendly and reliable manner.